January - February 2016  
"To be successful in real estate, you must always and consistently put your clients' best interests first. When you do, your personal needs will be realized beyond your greatest expectations."
- Anthony Hitt 


  • President's Report by Lou Mayo
  • Installation of 2016 Officers and Directors
  • 4 Reasons 2016 is the Year to Buy a Home
  • Fair Housing and Dr. Martin Luther King Jr.
  • Why It Pays to List in Winter
  • Code of Ethics training required this year 
  • Newsletter delivered 6 times a year
  • 5 Game-Changing Tips for Single Female Home-Buyers
  • Hottest Housing Markets for 2016
  • MAR Legal Hotline - Obligation for Snow Removal
  • Life Sentence for Man Found Guilty in Death of Arkansas REALTOR® Beverly Carter
  • Members Make Warming Blankets for Shriners Hospital
  • "The Voice for Real Estate" video series
  • Membership Notices
  • Events and Education


by Lou Mayo

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I am excited and honored to be your president in this our 101st year as an organization.  I look forward to working with the Officers, Directors and committee chairpersons this year.

Without all the committee volunteers and staff it would be nearly impossible for us to present all the events and education and to achieve all we do year-in and year-out.

Please take a minute to read my report.  Visit President Lou's Report.   Thank you. 


Installation of 2016 Officers and Directors
200 attend Installation Banquet held January 14 
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Congratulations 2016 Officers and Directors.  (From left) Shawn Bowman, Kelly Bowman, Elias Acuna, Suzi Buzzee, Ray Hoess-Brooks, Sue Rheaume, Dawn Henry, Sue Drumm, Secretary, Edward Alford, Treasurer, Rick Sawicki, President-Elect, Lou Mayo, President.

Share: '4 reasons 2016 is the year to buy a home'


Do you know people who are on the fence about buying a home?

A number of factors are coming together to make 2016 a good year to buy.  

Tell them this is the year to take the plunge.  Share '4 reasons 2016 is the year to buy a home.'

Share this article.

Fair Housing and Martin Luther King Jr.

Earlier this month we honoring the memory of Dr. Martin Luther King Jr.  As stated in a recent article by Tom Salomone, NAR 2016 President, Dr. King had a tremendous impact on our industry, including our Association.

Demonstrating the National Association of REALTORS® commitment to civil rights and making property ownership viable for all Americans, King’s call for fair housing was incorporated into the REALTOR® Code of Ethics. Article 10 states,

“REALTORS® shall not deny equal professional services to any person for reasons of race, color, religion, sex, handicap, familial status, national origin, sexual orientation, or gender identity. REALTORS® shall not be parties to any plan or agreement to discriminate against a person or persons on the basis of race, color, religion, sex, handicap, familial status, national origin, sexual orientation, or gender identity. REALTORS®, in their real estate employment practices, shall not discriminate against any person or persons on the basis of race, color, religion, sex, handicap, familial status, national origin, sexual orientation, or gender identity.”

Selling your home: why it pays to list in winter 
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According to a study from Redfin, homes listed for sale during winter are more likely to sell within six months than homes whose owners held off until spring.

Share this article from Daniel Bortz of TIME.  He offers helpful suggestions on how to sell a home faster this winter.

REALTORS® need to complete Code of Ethics training by December 31, 2016.  If you have not taken it in the time frame from January 1, 2013 to the present, you are due!

Mandatory ethics training requirements for new and continuing REALTOR® members was established by the National Association’s Board of Directors at the 1999 Annual Convention with the following goals:

• to heighten member awareness of the key tenets of the Code of Ethics;

• to create an awareness of and appreciation for the role the Code can and should play in their professional lives;

• to enhance professionalism and competency; and

• to encourage REALTORS® to view their Code of Ethics as a living, viable guide in their daily dealings with clients, customers, and the public.

REALTORS® need to take and complete a 2.5 hour NAR approved Code of Ethics once evey four years.  The current four year cycle is up on December 31, 2016.

Classes have been scheduled for January 29 (webinar), March 9, April 5 (at the Education Fair), May 4, June 20 (webinar) July 13, September 7, November 9.   

If you are not sure you have completed the training, check your education history on the Member Portal.  Direct qustions to Laura at 785-1328 or

REALTOR® UPDATE newsletter delivered 6 times a year
As reported here last fall, the REALTOR® UPDATE newsletter will be delivered 6 times a year.  

To better serve you with immediate delivery of timely information we will be using e-blasts, the RAPV Blog and the RAPV FaceBook page, and YPN Facebook Group Page



5 Game-Changing Tips For Single Female Home-Buyers

A growing segment of the population is taking on the mantel of homeowner: single females.  

Women make up roughly 20% of home-buyers, according to U.S. News and Bankrate.

Are you seeing this growing market segment in your business?  Do you know how to advise them?  

Learn more here. 

Hottest Housing Markets for 2016
Housing experts predict U.S. home value growth around 3.5 percent this year.  See which U.S. markets will be leading the charge.


MAR Legal Hotline
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Q and A:
1. My client owns a rental property and insists that he has no responsibility for removal of snow except for clearing the sidewalks as required by a municipal ordinance.  Is he correct?

2. As a property owner, do I have a legal obligation to remove snow and ice from my property? 

Read the full article here.


Life Sentence for Man Found Guilty in Death of Arkansas REALTOR® Beverly Carter

On Friday January 15 a jury unanimously convicted the man accused of kidnapping and killing Arkansas REALTOR® Beverly Carter.  

To learn more about safety and real estate, visit



Members make warming blankets for Shriners Hospital 

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Members of the Community Serive Committee and their guests were busy on January 11 making warming blankets for inpatients of the Shriner's Hospital for Children.  When a child comes to the hospital for surgery they are given a warming blanket to make their stay a little more comfortable.  Over 30 blankets were made.  This is the second year the committee has made blankets.

The Voice for Real Estate video series
short videos.  important topics

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NAR's 'The Voice for Real Estate" videos are filled with topical information to keep you informed on all things real estate.  Videos are archived and can be viewed at your convenience.

Hosted by Stephen Gasque, NAR's Director of Broadcasting, these videos have proven popular with members.  They are short and to the point.  It's an easy was to stay up-to-date with all things real estate.

Recent topics include
  • Crowdfunding
  • Closings
  • Taxes
  • Presidential Race impact on real estate
  • G-Fees success story
  • zipLogix
  • Condos


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Brian Alvarez and Matthew Lowney with Century 21 Hometown Associates (Wesfield); Adam Dean with Bean Group; Alexander Lapenta with Dahna Virgilio Real Estate Inc; April Canuel, Derek Santos (Wilbraham) and Marquez Lopez (Westfield) with Real Living Realty Professionals, LLC; Adam Korelitz (Northampton) and Robert Ferrier (Longmeadow) with Keller Williams Realty; Candace Adams with BHHS New England Properties; Davis Snow with Steve Snow Real Estate; Karen Ford with Park Square Realty; Laurie Chmielewski with DiSanti Realty Group, LLC; and Tatyana Pyshnyak with Century 21 A-1 Nolan, LLC.

Madeleine Partyka with Century 21 Hometown Associates (Chicopee); James Cichetti, Courtney Kusek, Christina Liacos and Lannette Pederzaniwith with Cichetti Teamwork at Sears Real Estate (Agawam); Michael Beck with Petri, Dickinson and Gallagher; and Michael Palatino with Laer Realty Partners.

Guli Niyazova with United Bank; Peter Sulick with PNC Mortgage; Tiffany Thomas with Peoples United Bank; and David Zionts with Embrace Home Loans, Inc.




Register for classes and events on the new member portal.

calerndar+update.gifNOTICE:  By December 31, 2016 every REALTOR® member needs to have completed the NAR Code of Ethics 2.5 hour training class.  Classes have been scheduled for January 29 (webinar), March 9, April 5 (at the Education Fair), May 4, June 20 (webinar) July 13, September 7, November 9.   Contact Laura at 785-1328 or 

February 10
5:00-9:00 p.m.
PRESIDENT'S AWARDS BANQUET at Hadley Farms Meeting House, 5 - 6 pm social hour, 6 pm business meeting and buffet.  Cost $28 pp.  Register at the Member Portal

January 29
2-4 p.m.

Continuing education webinar with Jody O'Brien.  Topic: Veterans Administration (VA) Loans (RE73R11).  Cost $15 member, $30 non-member.  Register at the Member Portal

February 10
2 CE classes
9-11 a.m. and 11:15 a.m.-1:15 p.m.
2 continuing education classes: Wetlands Protection Act (RE23RC12) with Attorney Christine Webster, and Foreclosures (RE28RC12) with Attorney Stanley Komack.  Cost: $25 per class. 

February 22
9-11:30 a.m.

Continuing education webinar with Jody O'Brien.  Topic: Real Estate Brokerage Professional Ethics (Code of Ethics) RE33RC11.  Cost $15 member, $30 non-member.  Register at the Member Portal

February 23, March 1 and 8
9 a.m. - 4 p.m.
F.I.R.E. - Foundations in Real Estate.  Contact Laura Herring at 785-1328 or

February 24
10 a.m. - 2 p.m.
Buy Now Information Session.  Learn about the community Buy Now Programs in Springfield, Holyoke and Chicopee.  No cost.  Contact Kim Harrison at 785-1328 or

Questions about education contact Laura Herring, 785-1328,

Questions about meetings and events contact Kim Harrison at 785-1328,

Thank you

2016 Annual Sponsors

Monson Savings Bank
Peoples Bank
United Bank

 First Niagara Bank
Bert Hill Movers
Country Bank for Savings
Easthampton Savings Bank
Farmington Bank
Freedom Credit Union 
Gove Law Offices
Greenfield Savings Bank
Greenfield Cooperative Bank

The annual sponsors make it possible
to keep ticket prices down for RAPV events.  Thank the sponsors when
you see them and take advantage
of the services they offer.

Health Insurance
for NAR Members

The Realtors® Insurance Marketplace provides multiple health insurance options to NAR members.

Find out about the Marketplace insurance products available to you.
Call 877-267-3752



To advertise in the REALTOR® UPDATE, contact Kimberly Harrison at 785-1328 or

Interesting facts and finds for REALTORS®.  It's all here!  Call 800-874-6500.

United Bank ad  Jan.jpg

No Charge.
A Treasure Trove of Information
Click here for details.

Search 147 million properties.
Create top-quality client
reports customized with your branding.

"What is RPR?"  
Create your account today!
Free online training.

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REALTORS® Political Action Committee

The purpose of RPAC is clear: Realtors® raise and spend money to elect candidates who understand and support Realtor® interests. The money to accomplish this comes from voluntary contributions made by Realtors®.  RPAC doesn’t buy votes.  RPAC supports industry-minded candidates.  These candidates support the issues that are important to your profession and livelihood.

Some information below is password protected.  Members will need their NAR login name and password.  


Craig's List Scam 
First brought to our attention over 6 years ago, this scam continues to surface.  Report scam to the FBI

For office and classroom rentals contact Laura Herring at or call 785-1328.  

For event and education sponsorship opportunities contact Kim Harrison at 785-1328 or

United Parcel Service - UPS
Prescription Drug Card
Free Forms
Staples Advantage
Realtor®  Healthcare Program
and more....


No Charge

January 28

9:30 - 11:30 a.m.
Introduction to Pinergy
12:30 - 2:30 p.m.
Searching with Pinergy

February 2
9:30 - 11:30 a.m.
Pinergy's Virtual Office Website
1:00 - 3:00 p.m.
Pinergy's Contact Management

February 25
9:30 - 11:30
Introduction to Pinergy
12:30 - 2:30 p.m.
Searching with Pinergy 
To register, visit
and access Training & Resources or call 800-695-3000, option 1.

Legal 2.png
The Legal Hotline offers Designated Realtors®, office managers, and other authorized callers access to staff attorneys who can assist you with questions about state and federal laws and regulations, permissible business practices, and important court rulings affecting real estate practitioners.  

Call 800-3700 5342 or e-mail to legalhotline@marealtor,com.  
Hours of operations are Monday-Friday from 9 a.m. to 1 p.m.

REALTORS® Pledge of
Performance and Service

Special rates for members!


$6.95 per day
(up to 24 hrs)

$34.75 per wk
(plus 8% airport access fee, 6.35% tax and fuel surcharge)


Rates, and free day, available when you present the RAPV Special Executive Valet parking card available at RAPV.  Pick up your card at RAPV, or call 785-1328 to have it mailed to you.

Views and advertising are not necessarily endorsed by RAPV.  The information contained within should not be constituted as a recommendation for any course of action regarding financial, legal, accounting, business practice, or any other matter, by RAPV or its authors.  Links are provided as a convenience. RAPV has not reviewed all the information on other sites and disclaims any responsibility for the content, products or services that may be offered. Inclusion of a link to another site does not indicate any endorsement or approval of the site or its content.

2016 Officers
Lou Mayo, President
Richard R. Sawicki Jr.,  President-Elect
Edward Alford, Treasurer
Sue Drumm, Secretary
Dawn M. Henry, Immediate Past-President

2016 Directors
Elias Acuna
Kelly Bowman
Shawn Bowman
Suzi Buzzee
Ray Hoess-Brooks
Janise Fitzpatrick
Sue Rheaume
Russell Sabadosa

Realtor® of the Year
Sue Drumm

Affiliate of the Year
Lisa Kraus

RAPV members on the MAR Board of Directors:

Elias Acuna
Kelly Bowman
Lou Mayo
Susan Renfrew
Linda Rotti
Richard Sawicki
Brian P. Sears

Raymond Authier
Sue Rheaume
Russell Sabadoso
Vincent Walsh 

An alternate is called to attend a MAR BOD meeting when a State Director can't make it.

Additional RAPV representation on MAR Board of Directors: Dawn Henry as MAR Western Region Vice President. Kevin Sears as NAR Region 1 Vice President and Edmund G. "Gil' Woods as 1995 NAR President. 

Ben Scranton, RCE, ePRO, Chief Executive Officer
Kim Harrison, Membership and Community Outreach Coordinator
Laura Herring, Education Coordinator
Joanne Leblond, Receptionist
Erin Percoski, Bookkeeper

Copyright 2000-2007 REALTOR Association of Pioneer Valley. All rights reserved.
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