May 2015  
“Summer afternoon, summer afternoon; to me those have always been the two most beautiful words in the English language.”  
- Henry James

  • President's Report by Dawn Henry
  • REALTOR® Day on Beacon Hill 
  • April single family sales report
  • MAR Legal Hotline
  • Broker Involvement Program
  • Hearing Panel Case Interpretations related to
  • RAPV celebrating 100 Years
  • Armand L. Breault obituary
  • REach 2015 - Innovative Products and Services
  • Members Donate Blankets
  • Quiz Yourself on Home Buyers
  • Music Can Make the Move Easy
  • Danger Report
  • Craig's List scam
  • Membership Notices
  • Events and Education


by Dawn Henry

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"You've Got to Be in it to Win it."

Several years ago there was a state lottery campaign slogan entitled, "You've Got to Be in it to Win It."  I contend the same phrase applies to our need to be involved in advocacy.  

Ours is a highly regulated profession.  If we don't take it upon ourselves to get involved and voice our opinion, both pro and con, on proposed legislation and pending regulations we forfeit our ability to influence our professional destiny.  Our clients, and customers, and all owners of private property are affected by the policies enacted by our elected officials and regulatory agencies.  They 
need to hear from us.

Earlier this month I was in Washington D.C. with other members representing RAPV at NAR's Mid-Year Legislative Meetings.   We tackled a host of issues: housing finance, taxes, business operations, and commercial real estate.  We urged our members of Congress to sign a letter to Consumer Financial Protection Bureau (CFPB) Director Richard Cordray to implement a grace period on the RESPA-TILA changes coming August 1.  NAR says CFPB shouldn't assess penalties for a few months so all parties can get used to the new requirements.  Both our Congressmen, Richard E. Neal and Jim McGovern, have assured us they will sign.  No word yet from the CFPB on the request.

I understand not all of us can go to Washington, but there is a great deal you can do.  I urge you to:

  1. Attend MAR REALTOR® Day on Beacon Hill on June 10
  2. Attend the Brew Fest Political Advocacy Fundraiser June 24 at the Munich Haus in Chicopee
  3. Attend the Legislative Breakfast on September 3 at the Summit View in Holyoke
  4. Learn about the RAPV Legislative Town Monitor Program and contact your Town Monitor with issues impacting homeownership and private property rights in your community
  5. Reply to NAR and MAR Calls for Action
  6. Invest in RPAC and the Political Advocacy Fund

This is a pivotal time in our industry.  Show your support and dedication to private property rights and homeownship.  I ask you to get involved.

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At the office of Congressman Richard E. Neal in Washington D.C.  From left: Corinne Fitzgearld, MAR President, Lou Mayo, President-Elect, Dawn Henry, President, Kevin Sears, NAR Federal Political Coordinator to Congressman Neal, Russ Sabadosa, Chairman, Government Affairs Committee, Brian Sears, Ben Scranton, Chief Executive Officer.


REALTOR® Day on Beacon Hill
Wednesday, June 10

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View a video
from MAR President Corinne Fitzgerald. 


  • Keynote Speaker: Newly elected President of the State Senate, western Massachusetts legislator, Stanley Rosenberg
  • Bus leaves RAPV at 7:15 a.m. returns by 5 p.m.
  • No charge
  • Lunch provided
  • RAPV participants entered into a drawing to win 2 tickets to a Red Sox game
  • This event qualifies toward the President's Award
  • Pre-arranged apppointments with legislators
  • Register at


April Single Family Sales Report


Sales up 5.8%

Median price up 0.4%

Inventory down 8.5%

Pending sales up 13.7%

Read the full report.


MAR Legal Hotline
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Q: When joining a new firm, can I take my active listing with me?

Q: I am the broker acting as an escrow agent for a deal that recently fell through.  I represent the seller, the buyer backed out at the last minute and is asking for the $11,000 deposit back.  The seller's attorney is demanding that I release the deposit to the seller. The seller's attorney is saying if I don't release the funds they will sue me.  Who is entitled to the deposit?  Can they sue me?

Q: I am doing my year end books and realized I have been holding a disputed deposit for six months.  How long is too long to hold the funds?

Read the full article.



Broker Involvement Program (register here)
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NAR's Broker Involvement Program empowers broker owners to alert their agents to key REALTOR® issues. When agents receive a Call for Action from their broker, they listen and respond.  By urging REALTORS® to respond to NAR's Calls for Action, we can shine a bright light in Congress on important real estate issues. The more agents that take action, the more Congress will know the voice of the REALTOR® family and will respond to our industry's needs.

RAPV Brokers Involved in the Call for Action program.  Are you listed?



Hearing Panel findings in Code of Ethics case interpretations related to Article 2
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Interpretations of the Code of Ethics has been developed to help REALTORS® understand the ethical obligations created by the Code of Ethics.

These case interpretations present specific situations involving charges of alleged unethical conduct by REALTORS® which are reviewed by a peer panel of Board Members and in which decisions as to ethical conduct are reached. Each case provides the Hearing Panel’s decision based on the facts and the rationale for the decision.

Here are 19 cases related to Article 2 which is: Avoid Exaggeration, Misrepresentation, and Concealment of Pertinent Facts, Do Not Reveal Facts that are Confidential Under the Scope of Your Agency Relationship.

For additional information about the Code of Ethics, 
click here.

Source: NAR 2015 Code of Ethics and Artbitration Manual.



RAPV - Celebrating 100 Years

Photo from the archives
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1987 American Dream Poster Contest.  Gail Butler, chairperson of the Community Service Committee with 7-year old Melanie Norman of East Longmeadow.  Melanie was the winner of the "You are the American Dream" poster contest.  Her artwork design, children playing uder a rainbow, was transfered to a T-shirt.  The contest involved 500 students from the Greater Springfield area. 


Armand L. Breault, 1928-2015
former Executive Officer of the 
Greater Springfield Association of REALTORS
It is with sadness we report the death of Armand L. Breault, former Executive Officer of the Greater Springfield Association of Realtors®.  Armand passed away Wednesday, April 29.  

A memorial service will he held on Friday, May 29 at 11:30 a.m. in St. Catherine of Siena Church, 1023 Parker Street in Springfield.   

Armand served as the Executive Officer for over 16 years.  He started in 1978 and retired in 1994.  He led the Association through many changes and innovations during his tenure.  Along with leadership, he guided the Association through the MLS migration; from the Springfield MLS to BayState MLS and MLS PIN. He oversaw the construction of a new Association building, and it is where we reside today, and he was instrumental in creating the Annual Education Fair. 

At his retirement dinner party in February, 1995, Armand was praised by past presidents and associates for his leadership, dedication, patience, and financial ability as well as for his commitment to and belief in the REALTOR® family.  His quiet leadership and strong work ethic were always present.  Never showy, consistently there.  He was always one of the smartest people in the room.  He was an excellent role model.

We extend our sympathy to Armand’s wife Joan and the entire Breault family.  Cards may be sent to Joan at 477 Nassau Drive, Springfield, MA 01129.  Many of you know his son John Breault, who is Director of Customer Support & Quality Assurance at MLS PIN.  Cards may be sent to John c/o MLS PIN, 904 Hartford Turnpike, Shrewsbury, MA 01545. 

REach 2015 - Introducing Innovative Real Estate Products and Services 
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REach is NAR's growth technology accelerator program.  Part of NAR's Second Century Ventures, REach 2015 introduces truly phenomenal organizations that are innovating both within and beyond the real estate space.  

Take a look at the entrpreneurial spirit and energy that this class embodies.  2015 REach products and services.

Giving Back - Members Make and Donate Warming Blankets to Shriner's Hospital for Children

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This spring the Community Service Committee gathered donated materials to make blankets for the patients at the Shriner's Hospital for Children.  Members, along with girls from Girl Scout troop 11085 and 11520 came together to make over 40 blankets.  When a child comes into the hospital for surgery they are given a blanket and pillowcase to make their stay a little more comfortable.  The children get to take the blankets with them when they head home.  RAPV members support the communities where they live and work.  Read more here.

Quiz Yourself on Home Buyers
How long do typical buyers look for a home before buying?

How many homes do buyers usually tour?

How many buyers purchased a multigenerational home?

Test yourself with this five-question quiz based on data from the NAR Profile of Home Buyers and Sellers.

Take it now

Music Can Make the Move Easy

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Moving can be stressful but music can lighten the load. Here is a playlist full of fun and insightful tunes.  Share the tunes with your new buyer(s).  What a great takeaway gift from you to them.


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Real estate trends guru Stephan Swanepoel has released his D.A.N.G.E.R. Report (definite analysis of negative game changers emerging in real estate.)  He interviewed hundreds of real estate professionals to come up with the list of dangers facing our industry.

The report identifies the top 50 dangers impacting:

  1. agents 
  2. brokers 
  3. NAR 
  4. State and local associations 
  5. MLSs

The report is free.  
Download it at  

You can also order a free printed copy at the NAR Store.  

If you encounter problems in ordering, contact Colleen Doyle at 312-329-3287 or

Craig's List Scam

First brought to our attention over 5 years ago, this scam continues to surface.  



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Hector Berroa Montalvo, Tami Shea, Christina Stevenson with Century 21 Hometown Associates in Chicopee; Michael LaCaresse, Julia Pratt, Yassine Zian with Century 21 A-1 Nolan LLC in West Springfield; Joseph Bialek with Delap Real Estate in Northampton; Theresa Boudreau, Betsy Misialek with Coldwell Banker Residential Brokerage in Chicopee; Kathleen Brenner with Real Living Realty Professionals, LLC, in Longmeadow; Maria Calderon with First Place Realty in Longmeadow; Matthew Clarke with Park Square Realty in West Springfield; Dominic Colaccino with Kenney Real Estate Group, LLC in Belchertown; Efrain Cruz with Gallagher Real Estate in Holyoke; Leanna Daniele, Charles Elfman, Lauren Malone, Brittany Theroux with Rovithis Realty, LLC in East Longmeadow; Holly Doran with RE/MAX Compass in Westfield; Cynthia Downs with LAER Realty Partners in East Longmeadow; John Duquette, Scott Ganhao, Evan Willard with Keller Williams Realty in Longmeadow; Laura Krouch (Belchertown), Paula Pannoni (Northampton) with Jones Group REALTORS®; Sophia Sandoval with Grace Group Realty, LLC in Ludlow; Miriam Sirota with Maple and Main Realty, LLC in Florence; and Margaret Valentin with MBC REALTORS® in Springfield.

DeJuan Brown with Century 21 A-1 Nolan, LLC in West Springfield.

Todd Freeman, Russ Poe, Danielle Souza with Top Flite Financial in Agawam; Michael Sacenti with Green Home Solutions of Western Mass in East Longmeadow; and Donna Graziano, Amy Fyden with Greater Springfield Credit Union in Springfield.


register at


June 3
Three continuing education classes at RAPV.  Offers from 9 to 11 a.m., Closing and Settlement from 11:15 a.m. to 1:15 p.m., and Foreclosures from 2 to 4 p.m.  

June 4 and 9
8:30 a.m. - 5:30 p.m.
GRI: 101: Skills for Success.  MAR HQ, Waltham.  Price: $250 ($125 per day)/  GRI designees can retake for $125. Register via phone: 1-800-725-6272.

June 5
"Business over Breakfast" No charge. 8:30 a.m. breakfast, 9 a.m. program starts.  Learn about the latest mortgage loan products and programs, qualification, debt-to-income ratios.  Hosted by the Affiliate REALTOR® Committee.  Registration is required for an accurate food count.

June 10
30th Annual MAR Leglslative Day on Beacon Hill.  No charge.  Bus leaves RAPV at 7:15 a.m., returns by 5 p.m.  Meet with area legislators at pre-arranged appointments to discuss the MAR legislative agenda.  Show your support for private property rights and homeownership in Massachusetts.  Guest speaker: Senator Stanley Rosenberg, Senate President.  A drawing will be held for 2 Red Sox tkts (August 19 game).  This event counts toward the President's Award.

June 10, 17 and 24
F.I.R.E. Course (foundations in real estate) with Fred Southwell.  

June 11
Awards Banquet - REALTOR® of the Year, Affiliate of the Year, Scholarship Students.  The Log Cabin.  5:00 - 8:30 p.m.  $28.50 pp. 

June 15
Technology & Real Estate Brokerage (RE32RC03).  CE class via webinar.  2-4 p.m.  $15 pp.

June 18
24th Annual Benefit Golf Tournament.  Oak Ridge Golf Club, Feeding Hills.  $125 pp, $500 foursome.  $29 dinner only. 

June 19
Hampden County REALTORS® Town Hall Meeting.  9 to 10 am.  Continental breakfast.  No charge.  Come with your thoughts and ideas of how RAPV can better serve you.  Host: Rick Sawicki, Treasurer and the RAPV leadership.  

June 24
Brew Fest Social Networking Event.  Hosted by the Government Affairs Committee to benefit the NAR Political Advocacy Fund (PAF).  4 to 7 p.m. at the Munich Haus, Chicopee.  $25 pp.  Buffet and 2 stiens of beer. 


September 22.  The Power Negotiator's Playbook.  Powerful new negotiation course offered by the Council of Real Estate Brokerage Managers.  Place: RAPV, 8:30 a.m. to 5 p.m.   $125 member, $175 non-member.

September 28 through November 2 - Broker Pre-Licensing Course.  14 evening classes. 

November 5 - RAPV Centennial Gala, Mass Mutual Center.

Register for events and education at

Questions about education contact Laura Herring, 785-1328,

Questions about events contact Gail Lamirande at 785-1328,

Thank you

2015 Annual Sponsors

Monson Savings Bank
Peoples Bank
United Bank

 First Niagara Bank
Easthampton Savings Bank
Freedom Credit Union 
Greenfield Savings Bank
Greenfield Cooperative Bank
Polish National Bank

The annual sponsors make it possible
to keep ticket prices down for RAPV events.  Thank the sponsors when
you see them and take advantage
of the services they offer.

Health Insurance
for NAR Members

The REALTORS® Insurance Marketplace provides multiple health insurance options to NAR members.

Find out about the Marketplace insurance products available to you.
Call 877-267-3752

Member Value Plus (MVP) Program
Every 2 weeks a new MVP offer will be posted on Complete an action, earn a reward.

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Two-day GRI 101 course: 
Skills for Success
(earn 2 CE credit hours)
June 4 and June 9
8:30 a.m.-5:30 p.m. 
Course location: MAR HQ,
1400 Main Street, Waltham.  
Price is $250 ($125 per day).  
GRI designees can retake for $125.  
Register via phone at
1-800-725-6272 or online
For more information contact Peggy Duffy-Shea at 781-839-5513,  
Additional course, GRI 202:
Tools of the Trade, October 15 and 20 in Worcester. 

To advertise in the REALTOR® UPDATE, contact Kimberly Harrison at 785-1328 or

Interesting facts and finds for REALTORS®.  It's all here!

A Treasure Trove of Information
Click here for details.

Search 147 million properties.
Works with web-enabled devices.
Create top-quality client
reports customized with your branding.
Exclusive member benefit available at no charge.

View "What is RPR?" a short video that explains how RPR saves you time and money.  

Create your account today!



REALTORS® Political Action Committee 
Since 1969, the REALTORS® Political Action Committee (RPAC) has promoted the election of pro-REALTOR® candidates across the country. The purpose of RPAC is clear: REALTORS® raise and spend money to elect candidates who understand and support REALTOR® interests. The money to accomplish this comes from voluntary contributions made by REALTORS®.  RPAC doesn’t buy votes.  RPAC supports industry-minded candidates.  These candidates support the issues that are important to your profession and livelihood.

Some information below is password protected.  Members will need their NAR login name and password.  


For office and classroom rentals contact Laura Herring at or call 785-1328.  

For event and education sponsorship opportunities contact Kim Harrison at 785-1328 or


United Parcel Service - UPS
Prescription Drug Card
Free Forms
Staples Advantage
Realtor®  Healthcare Program
and more....



Classes held at RAPV
June 8
9:30 - 11:30 a.m.
Moving Foward: Listings Management
12:30 - 2:30 p.m.
VOW (Virtual Office Website)

June 23
9:30 - 11:30 a.m.
Getting Started: Searching the System
1:00 - 3:00 p.m.
Getting Started: Contact Management 
To register, visit
and access Training & Resources or call 800-695-3000, option 1.

REALTORS® Pledge of
Performance and Service

Special Bradley Airport Parking Rates at Executive Valet


$6.95 per day
(up to 24 hrs)

$34.75 per wk
(plus 8% airport access fee, 6.35% tax and fuel surcharge)


Rates, and free day, available when you present the RAPV Special Executive Valet parking card available only at RAPV.
Pick up your card at RAPV, or call 785-1328 to have it mailed to you.

Views and advertising are not necessarily endorsed by RAPV.  The information contained within should not be constituted as a recommendation for any course of action regarding financial, legal, accounting, business practice, or any other matter, by RAPV or its authors.  Links are provided as a convenience. RAPV has not reviewed all the information on other sites and disclaims any responsibility for the content, products or services that may be offered. Inclusion of a link to another site does not indicate any endorsement or approval of the site or its content.

2015 Officers
Dawn M. Henry, President
Lou Mayo, President-Elect
Rick Sawicki, Treasurer
Janise Fitzpatrick, Secretary
Patrick Nolan, Immediate Past-President

2015 Directors
Elias Acuna
Edward Alford
Kelly Bowman
Shawn Bowman
Suzi Buzzee
Sue Drumm
Sue Rheaume
Russell Sabadosa

REALTOR® of the Year
Dawn M. Henry

Affiliate of the Year
Tony Sanches

RAPV representatives on the MAR Board of Directors:

Raymond Authier
Elias Acuna
Kelly Bowman (alternate)
Luci Giguere
Dawn Henry
Lou Mayo
Susan Rheaume (alternate)
Linda Rotti
Susan Renfrew
Rick Sawicki (alternate)
Vincent Walsh (alternate)

An alternate is called to attend a MAR BOD meeting when a Director can't make it.

Additional RAPV representation on MAR BOD: Kevin Sears, and Edmund G. "Gil' Woods, as Past MAR Presidents, Corinne Fitzgerald as MAR President for 2015, and Brian P. Sears as MAR Western Region Vice President. 

Ben Scranton, RCE, ePRO, Chief Executive Officer
Kim Harrison, Community Outreach Coordinator
Laura Herring, Education Coordinator
Gail Lamirande, Membership Coordinator and Professional Standards Administrator
Joanne Leblond, Receptionist
Erin Percoski, Bookkeeper

Copyright 2000-2007 REALTOR Association of Pioneer Valley. All rights reserved.
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