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Professional Standards

NAR Code of Ethics and Professional Standards 

View this resource here.

MAR Professional Standards & Ethics Information

View this resource here.


The Professional Standards process allows for ethics and arbitration issues to be reviewing by an impartial panel of members.

Here are the forms to use when filing a complaint of an alleged violation of the Code of Ethics.  For more information, contact Ben Scranton, Chief Executive Officer of the REALTOR® ASSOCIATION OF PIONEER VALLEY at 413-785-1328, Contact Ben


Arbitration Request Package (Standard)

Arbitration Request Package (Interboard)

Ethics Complaint Package 

Additional Information:

Dispute Resolution Service Package  

What is Procuring Cause?

Before you file an arbitration complaint, read this:

Mediation Letter 

Before you file and ethics complaint, read this:

Process of filing an ethics complaint


2019 Code of Ethics