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Professional Standards

NAR Code of Ethics and Professional Standards 

View this resource here.

MAR Professional Standards & Ethics Information

View this resource here.


The Professional Standards process allows for ethics and arbitration issues to be reviewing by an impartial panel of members.

Here are the forms to use when filing a complaint of an alleged violation of the Code of Ethics.  For more information, contact Laura Herring, Director of Operations. Contact or 413-785-1328


Arbitration Request Package (Standard)

Ethics Complaint Package

Additional Information:

 What is Procuring Cause?

Before you file an arbitration complaint, read this:

Mediation Letter 

Before you file and ethics complaint, read this:

Process of filing an ethics complaint


2020 Code of Ethics